Your ByKay baby carrier broken? No stress! Repair it for free with the Free Repair Service
We don't see trash. We only see treasures. Our vision? Baby carriers should last as long as possible. And that is why we offer free repair service for all ByKay baby carriers. It's very simple: email a clear picture of the damage to info@bykay.com and we will send you the next steps. In no time, your baby carrier will be repaired and approved to carry your child again.
We all know it: your favorite jeans rip, your phone suddenly lets you down or worse, the clip from your favorite ByKay baby carrier gets caught in the car door. But before you freak out and think you have to buy a new one (ouch, for your bank account and our planet), ByKay comes with a solution: our Free Repair Service.
Yes, you read correctly. Free. Repair. No fine print, no hassle.
We live in a time when fast fashion and fast consumption have become the norm. But more and more people, you probably too, want to live more consciously. Waste less. More recycling. And that includes baby carriers and slings. Because let's face it: a baby carrier is not just a fashion item. It is a tool where you carry your baby close to you, where memories are attached, where maybe even tears (of both your baby and you 😉 ) have been shed.
Very simple:
1. Email clear photos of the damage to info@bykay.com
2. After confirmation from us, send the carrier to
3. We will repair it for free and also pay the shipping costs back to you.
You only pay the shipping costs to us. We make sure your baby carrier is as good as new again, because we really care about sustainability.
Let's get some facts straight:
ByKay does not choose the path of more sales, but more value. Now that's sustainable business. Wondering what else we do? Then read on quickly.
Did you know that ByKay also carries used and second-hand baby carriers? These have been used for a subscription, used as a fitting model or have a cosmetic flaw, but are still 100% functional. We offer them a second life at a lower price. Win-win: you happy, planet happy.
Have a baby carrier of your own that you no longer use? Submit it to our Marketplace and receive a gift certificate from €10 to €40 (depending on condition). This way you can give new life to your baby carrier and make another parent happy.
Meet our No Waste Collection: baby carriers made from old jeans. Each carrier is unique, as each pair of jeans has its own color and wash. No mass production, no waste. But a strong, stylish product with a story.
Want to make it even more personal? You can even send in your own old jeans to have them made into a baby carrier. More info? Email info@bykay.com.
As a parent, you already have enough on your mind. You don't have to worry about extra fees, complicated return procedures or endless emails. ByKay's Free Repair Service is super accessible. It not only saves you money, but also makes you feel good.
So parents, caretakers and carrier-lovers: spread the word. Tell your friend, your parenting app group or that one colleague with a newborn about this service. Because the more we choose to repair instead of replace, the more beautiful the world becomes for our little ones.
Want to know more? Check bykay.com or our socials for updates, tips and stories from other parents who gave their baby carrier a second life.
